Your questions, answered.

YouTube Kids also offers an Approved content only mode, and neither child player has comments. Watchly combines its own library workflow, transcript reviews and viewing limits. Compare the mode your family actually uses.

Start with videos your child already enjoys and try the child view together. Watchly gives them a library to choose from, without an endless recommended feed. Your child’s preference is something to test during the trial.

See the pricing page for current monthly and annual plans. Plan cards show the child-profile allowance, and checkout shows the amount and billing period before you subscribe.

A no-card trial includes up to 20 distinct videos across your family, with child profiles and viewing controls. Your signup page shows the duration and billing terms; see current plans for the profile allowance. No-card trials do not charge you automatically.

Manage cancellation from your billing settings. A paid subscription keeps access through its current billing period. If you started a trial with a card, cancel before its end to avoid the scheduled charge.

Create your account, add a child profile and choose a few favourite videos. Set a daily limit, then try the child view together. You can add more later.

YouTube Kids also offers an Approved content only mode, and neither child player has comments. Watchly combines its own library workflow, transcript reviews and viewing limits. Compare the mode your family actually uses.

Start with videos your child already enjoys and try the child view together. Watchly gives them a library to choose from, without an endless recommended feed. Your child’s preference is something to test during the trial.

Add videos from favourite creators, or review a channel or playlist in a batch. Video availability can vary. Children can request more through the discovery options you enable.

Open your child’s parental controls to set a daily viewing limit, breaks and allowed viewing times. These limits stop playback inside Watchly. Other apps need separate device controls.

Manage each child’s library, daily limit, breaks and viewing schedule. You can also manage discovery rules, use profile PINs and check Watchly viewing history.

An optional four-digit PIN helps keep sibling profiles separate. The parent account manages it. It is not a substitute for your parent password or device controls.

The parent dashboard shows Watchly viewing activity and history, with a remote-pause control. It does not monitor videos watched in other apps.

Remove videos your child should no longer have. If you enable discovery, set its content rules and review flagged requests. Keep discovery off if you want children to use only the library you provide.

With discovery off, children choose from the library you provide. If you enable discovery, matching videos can be added under your rules and daily allowance; flagged requests wait for review. AI transcript findings help you decide, but can miss context and visual content.

Remove the video from your child’s library and review your discovery settings. AI reviews and filters can make mistakes. You can keep discovery off while you review the library yourself.

If you enable discovery, matching videos can be added under your rules and daily allowance. Flagged requests wait for your review. Keep discovery off for library-only viewing.

Give each child a separate library and viewing limits. Your 5-year-old and 12-year-old can share some videos and have different choices elsewhere. Optional PINs help separate their profiles.

Yes. Group videos by subject or project and assign the relevant libraries to each child. See our homeschooling guide for an example setup.

AI reviews available transcripts and explains the themes it finds. It can miss context and visual content, so use the findings to help make your own decision.

Watchly adds no ads, but YouTube-served ads and sponsor messages inside videos may still appear. Transcript reviews can flag spoken promotions; they do not edit the video or block ads.

Use an up-to-date browser on your phone, tablet or computer. Try video playback and controls on the devices your family will use during the trial.

Check your connection, the child’s viewing limits and whether the original video is still available. Try refreshing or playing another approved video. Contact support if the problem continues.

Casting and TV playback depend on your device and browser. Test your setup during the trial, including whether playback and controls work as expected.

Video playback needs a stable internet connection. Higher video quality and several devices playing at once use more bandwidth. Try the quality and devices your family normally uses.

Watchly needs an internet connection for video playback. Your account’s saved profiles, libraries and settings remain available when you reconnect.

Sign in to your parent account and open the child’s profile settings to change the PIN. Keep your parent password separate from child-profile PINs.

Check your connection, refresh the page and try another browser. If the problem continues, tell support which device, browser and action were affected.

Family members can use their own child profiles on supported devices. Trial and plan allowances still apply; check your intended setup during the trial.

Open Settings in your parent dashboard to manage your account. Use the billing area for subscription and payment changes.

Watchly works in a mobile browser and can be added to the home screen on supported devices. You can begin using it without an app-store download.

See the pricing page for current monthly and annual plans. Plan cards show the child-profile allowance, and checkout shows the amount and billing period before you subscribe.

Card payments are handled through Stripe. Checkout shows the payment methods available for your purchase.

Manage your subscription from billing settings. Review the price and effective date shown before confirming a change.

With a no-card trial, choose a paid plan to continue; there is no automatic charge. A trial started through checkout with a card begins billing for the selected plan when the trial ends unless you cancel.

Contact support with your organisation’s needs and the number of families involved. We can explain the options currently available.

Use billing settings to manage or cancel your subscription. Contact support about returning later and any questions about retaining your account data.

For a charge or refund question, contact support with the details of your bill. See the Terms of Service for the applicable policy.

Check the plan card and checkout for your price, billing period and allowances. A no-card trial allows 20 distinct family videos; child-profile limits depend on the plan.